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  • Alexandre Gouveia 20:08 on 22/02/2009 Permalink | Reply
    Tags: eCounselling, ,   

    A Call for Virtual Doctors 

    onlinehealthcenter

    The recently published “Virtual Doctor Visit Report”, conducted by Prophis eResearch on 1600 online US adults, proves that patients perceive online consultation as being positive, and even more if one is consultated by a personally known physician.

    How should GP practices prepare themselves for this upcoming reality? Should Instant Messaging services and virtual reality consultations be as common as a telephone consultation?

    In my humble opinion, yes they should.

    The “Virtual Doctor Visit Report” results – via imarketinsights

    Further information:

     

    • Anne Marie Cunningham 20:45 on 22/02/2009 Permalink | Reply

      Hi,
      Interesting. Do you have a link to the US report? What is the situation in Portugal with regards to conultations which are not face to face, eg telephone and beyond?
      Thanks
      Anne Marie

    • alexandregouveia 20:58 on 22/02/2009 Permalink | Reply

      Hi, Anne Marie

      Unfortunately I don’t have the US report, and I think it’s not available online.

      In Portugal we don’t have solid data regarding the telephone consultations (they were never object of adequate research) but I’m pretty sure they represent around 10% of a daily GP work (email consultations are still residual).

      There is a group of colleagues from the Portuguese Association of GPs that are starting a research project on this subject. As soon as the data is available, I will let you know.

      Many thanks,

      Alex.

    • Anne Marie Cunningham 21:33 on 22/02/2009 Permalink | Reply

      http://www.imarketinsights.com/modules/mastop_publish/?tac=Patients_praise_and_pan_virtual_doctor_visit

      Actually this shows that minority were positive (48%) with majority being negative or neutral. The headline admits ‘mixed’ reception.

      Also interesting is that those accepting virtual consultations, are more tolerant of this being with a doctor they do not know. In my experience these are generally well, young patients. We have to make sure that we don’t start designing health services around this demographic. Some would say that this has started happening in England.

      Thanks
      AM

  • Alexandre Gouveia 02:06 on 16/12/2008 Permalink | Reply
    Tags: eCounselling   

    HouseDoc 

    housedoc

    Email communication with patients should be as safe as possible. Using a personal mail account may not be the best way to send clinical content to your doctor. It’s pretty recomendable to use encrypted and HIPPA compliant email services.

    HouseDoc is one of them. Could be interesting to get a list of all the different email services available nowadays. I’ll try to collect and post them here.

     

  • Alexandre Gouveia 20:12 on 07/12/2008 Permalink | Reply
    Tags: eCounselling   

    eCounselling 

    yonahyaphe

    One year ago, I met Yonah Yaphe, an israelite GP, on the 25th Encontro Nacional de Clinica Geral (an annual national meeting of GPs that occurs on sunny Vilamoura, in Algarve – Portugal). At that time, I was really glad to meet him, since he has become a very experienced eCounselor. eCounselling has been a significant part of his daily work has a GP, since 4 years.

    eCounselling should definitely be a part of the GP Curriculum, since we already are in need to know the techniques and difficulties that electronic counselling encompasses.

    I asked Yonah Yaphe to allow me to post here one of his presentations, that was available on the First Virtual Congress of GP/FM.

    I hope you enjoy it as much has I did. He is the first virtual GP I’ve met.

     

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